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How we use cookies

Cookies are essential for you to get the best out of our website. Milestone Systems uses cookies to store your preferences and other information that helps us improve our website, however cookies cannot identify you personally. By using this site, you agree to the use of our cookies.

Use of Cookies

Cookies
Cookies are used by almost all websites. A cookie is a small data file that is stored in users’ web browsers in order to recognize their computers. A web browser is a computer program used to download and display web pages, such as Internet Explorer, Mozilla Firefox or Google Chrome.

A cookie is a passive file and cannot collect information from users’ computers or spread computer viruses or other malicious programs. Cookies can, among other things, be used to prepare statistics of users' use of the site. Cookies are used to recognize computers in the event of subsequent visits. No personal information, such as name, address or similar, is stored in our cookies.

Storage period for a cookie
All cookies delete themselves after a given number of days, weeks or months; the time may vary according to purpose. It should be noted that a cookie is renewed at each visit and the storage period is reset.

Delete or block cookies
If you do not wish to receive cookies you can set your web browser to disable cookies. Note that most browsers offer different levels of privacy, such as allowing first party cookies but blocking third party cookies, or notifying you each time a website wants to install a cookie. Be aware that disabling cookies in this way will prevent new cookies from being set, but will not stop previously set cookies from operating on your device unless you delete all cookies in your browser settings. The instructions for managing cookies in your browser can usually be found via the browser’s Help function or in a smartphone manual.

If you wish to delete cookies, this is done using your web browser settings. You can find the most commonly used web browsers’ help/support via the following links:

Microsoft Internet Explorer: http://windows.microsoft.com/en-US/internet-explorer/internet-explorer-help#internet-explorer=top-solutions

Google Chrome: http://support.google.com/chrome/?hl=en

Mozilla Firefox: https://support.mozilla.org/en-US/kb/delete-cookies-remove-info-websites-stored

Apple Safari: http://www.apple.com/support/safari/

Milestone Systems and cookies
Milestone Systems A/S uses cookies to keep statistics on how many users use the site and how they use it. The statistics provide an overview and help us improve our site, increasing the usability and satisfaction in connection with a visit to milestonesys.com

In addition, we use cookies in connection with forms and orders, in order to save the information entered.

Traffic Measurement
Milestonesys.com uses cookies, including Google Analytics, which collect data on traffic, such as which pages and items people use most on the site. Cookies help improve usability and optimize web campaigns and they record no personal data.

More information
You can read more about cookies at http://www.allaboutcookies.org.

Last updated: January 12, 2018


Cookies

 

 

 

Strictly necessary

 

 

 

Cookie Name

Purpose

Provider

Storage Period (expiration period)

.AspNet.ApplicationCookie ASP.NET authentication cookie      Microsoft/Milestone   Session time (30 min)
ASP.NET_SessionId  ASP.NET session state    
FedAuth SharePoint authentication cookie    
FedAuth1 SharePoint authentication cookie    
FedAuth2 SharePoint authentication cookie    
FedAuth3 SharePoint authentication cookie    
FedAuth4 SharePoint authentication cookie    
__RequestVerificationToken  Used for personalization and roles when the user is logged in to MyMilestone  Microsoft/Milestone   Session time (30 mi) 
__RequestVerificationToken_L0lkZW50aXR50  Same as the above except the name may vary by visitor    
visitor_id53942  Used by Pardot in Milestone to identify the user. The number may vary    

Performance Cookies

 

 

 

Cookie

Purpose

   
ai_user Microsoft Application Insights cookie used to get overall picture of how visitors use Customer Dashboard application.  Microsoft 1 year 
ai_session Microsoft Application Insights cookie used to get overall picture of how Should be added at Milestone Cookie Policy table visitors use Customer Dashboard application.  Microsoft 30 minutes 
_ga  Google Analytics cookie used to get overall picture of how visitor use the site  Google Analyrics  2 years
_gat  Google Analytics cookie used to track user  Google Analytics 10 minutes 
__mauuid  Cookie is used to collect information about how visitor use the site    
__utma Google Analytics cookie used to get overall picture of how visitor use the site    
__utmb  Google Analytics cookie used to get overall picture of how visitor use the site    
__utmc  Google Analytics cookie used to get overall picture of how visitor use the site    
__utmt  Google Analytics cookie used to get overall picture of how visitor use the site    
__utmz  Google Analytics cookie used to get overall picture of how visitor use the site    

Functionality Cookies

 

 

 

Cookie

Purpose    
liveagent_oref  Cookie required by SalesForce required for chat functionality cookie    
liveagent_ptid  Cookie required by SalesForce required for chat functionality cookie    
liveagent_sid  Cookie required by SalesForce required for functionality cookie    
liveagent_vc  Cookie required by SalesForce required for chat functionality cookie    
MiloState Cookie required by Customer Dashboard in order to restore latest user session status  Milestone 30 minutes 

Local Storage (HTML5 Api - persists and allows for big flexible chunks of data):

 

 

 

Functionality Cookies

     

Cookie Name 

 Purpose

 

 

 ai_session Information required by Customer Dashboard in order to manage the appearance of users' notification banners  Milestone Not applicable/never 
cachedUserSettings Information required by Customer Dashboard in order to preserve users' Date and Time format preference  Milestone Cache expires after 24 hours. Then it's updated, but never deleted. 
liveAgentSid Functionality cookie required by Salesforce    
liveAgentPageTime_0  Functionality cookie required by Salesforce    
liveAgentPageTime_1  Functionality cookie required by Salesforce    
liveAgentPc Functionality cookie required by Salesforce    
liveAgentStart Functionality cookie required by Salesforce    
 navigation, tools These two are EPiServer cookies that contain information about editor screen setup. They are only present on EPiServer editor machines and are therefore not relevant to mention    
seenLicenses Information used by Microsoft Application Insights to get overall picture of how visitors use Customer Dashboard application  Milestone Not applicable/never 
temporaryLanguage Information required by Customer Dashboard in order to preserve users' language preference in Customer Dashboard log-in page Milestone Not applocable/never