Milestone Husky X series NVRs are preloaded with Milestone XProtect Advanced VMS, which means that they can be used with the following XProtect VMS variants: Express+, Professional+, Expert and Corporate, where required licenses are obtained separately. Please note that with Husky X2, the license is not tied to the unit – so a simple license change or upgrade will suffice whenever you want to scale up.

No, you just need to replace the license (SLC), which can be made in operation and preserved in the system configuration and video recordings.

Yes, it can. You can select a specific startup mode in the Husky Assistant, which helps you download the right VMS version from your existing XProtect VMS system. When you use the Milestone Husky X2 unit as a recording server, it does not require any dedicated licenses. Instead, the unit will draw upon the overall licenses in the existing XProtect VMS system.

Yes, you can. You can connect displays to the unit’s HDMI and DVI ports and view recorded video when you run the XProtect Smart Client. Please note that local viewing consumes system resources, which will reduce the overall performance of the unit.

The Milestone Husky X2 unit comes with Microsoft Windows 10 IoT Enterprise Semi Annual Channel update enabled.

Yes, you will receive updates in accordance with Microsoft’s support policy.

Yes, the unit is prepared to be mounted in a rack. The Milestone Husky X2 should always be placed on a shelf or use rails to support the chassis. The Husky X2 unit works with standard rack rails – but these are not included in the package. Please refer to the Getting Started Guide for detailed instructions on how to correctly mount the unit.

Milestone does not accept any responsibility for units damaged due to incorrect mounting.

No, they are not. If you ordered the unit with hard drives, slide each of the trays as far as you can into the hard drive bays located on the front of your unit. Press the spring-loaded front of the tray to close it. If you ordered the unit without hard drives, make sure that your hard drives are compatible with your unit. Follow the Getting Started Guide for detailed instructions.

The Milestone Husky X2 unit is shipped with power cords only. The unit does not include a keyboard, mouse or rack mounting equipment.

The Milestone Husky ™ NVR X series Approved Storage Drives lists the HDD that have been verified with the Milestone Husky X2 unit. Milestone only guarantees the operation of the Milestone Husky NVR when tested and validated storage drives are used. If other types or sizes of storage drives are used, Milestone cannot guarantee the performance of the Milestone Husky NVR unit.

Yes, the 2 HDDs are delivered already mounted on the trays. However, they are not readily inserted into the unit – so you will need to insert them by sliding and locking them. Follow the Getting Started Guide  for detailed instructions on setting up the unit.

Yes, you can, if you use HDD listed in the Milestone Husky ™ NVR X series Approved Storage Drives If you want to source the HDDs yourself, you need to order and use the disk trays with the Milestone Husky X2 unit.

No, you can only purchase HDD for your Milestone Husky X2 together with the purchase of the actual unit. Milestone does not sell HDD separately. If you need replacement disks, Milestone recommends sourcing these via other channels. Please note that only HDD listed in the Milestone Husky ™ NVR X series Approved Storage Drives shall be used.

Yes, you can. Since the Husky X2 has no RAID you can combine e.g. 2TB and 4TB. However, if you purchase HDDs from Milestone, these are sold as 2-pack with HDDs of the same size.

Yes, you do. The Husky Assistant configures the storage automatically, and it is a prerequisite that all disk bays are used.

All Milestone Husky X series NVRs come with 3 years of limited warranty. For details, please see the  warranty agreement.

HDDs purchased from Milestone come with 3 years of limited warranty. For details, please see the  warranty agreement.

No, there are no Care services for the bare Milestone  Husky X2 units. You can however purchase Care plus and Care Premium coverage on the XProtect VMS that you use on your Husky X series NVR.

The Hardware and Maintenance Guide provides instructions on how to use the unit and how to conduct an initial fault diagnostic.

You can find support resources on the support page, including manuals, e-Learning courses and links to support forums.

If you cannot remedy the issue yourself, please contact your Milestone Reseller, from whom the Milestone Husky X2 unit was initially purchased.

You can find Milestone’s support and replacement procedure here.

In the event of a potential hardware issue, please contact the Milestone Reseller, from whom the Milestone Husky X2 unit was initially purchased.

You can read more about Milestone’s support and replacement procedure here.