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Milestone Product Lifecycle

Milestone products have a lifecycle with four stages: general availability, limited availability, discontinued and terminated. For more information on the details of each stage, please see the chart below.

 General availabilityLimited availabilityDiscontinuedTerminated
Product available for new sale through partners Yes No No No
Product available for extension sale through partners Yes Yes No No
Product resources and specifications available on Milestone website Yes No No No
Product documentation and manuals available on Milestone website Yes Yes Yes No
Software available on Milestone website Yes Yes Yes No
Free online Self-Help support resources Yes Yes Yes No
Free support¹ via phone and web form Yes Yes No No
Priority support (paid) services² Yes Yes No No
Service releases fixing relevant bugs Yes No No No
Operation-critical hotfixes Yes Yes No No
¹ Partner support option: Help-Desk
² Partner support option: Milestone Care Premium and Milestone Care Elite
Please note: The information contained below represents the current status of Milestone products as of the indicated date. This information shall not be construed as a legally binding commitment, but rather as information subject to change occasionally, without prior notice. Milestone makes no warranties, express, implied or statutory, by posting the document or about the information in the document.

Milestone XProtect clients and Milestone Mobile

XProtect Smart Client

VersionCurrent statusGeneral availability
2016 R2 General availability June 1, 2016
2016 General availability December 15, 2015
2014 Limited availability May 21, 2014
2013 R2 Limited availability November 7, 2013
2013 Discontinued May 21, 2013
7 Terminated March 28, 2012
6 Terminated October 17, 2011
The limited availability, discontinued and terminated dates are dependent on the software last released with the specific client version. Previous versions of XProtect Smart Client have been terminated. Visit the Milestone Download Center to upgrade to the latest version of the XProtect Smart Client.

XProtect Web Client

VersionCurrent statusGeneral availability
2016 R2 General availability June 1, 2016
2016 General availability December 15, 2015
2014 Limited availability May 21, 2013
2013 R2 Limited availability October 7, 2013
2013 Discontinued May 21, 2013
1 Terminated September 6, 2012
The limited availability, discontinued and terminated dates are dependent on the software last released with the specific client version.

Milestone Mobile

VersionCurrent statusGeneral availability
2016 R2 General availability June 1, 2016
2016 Discontinued* December 15, 2015
2014 Discontinued* May 21, 2013
2013 R2 Discontinued* October 7, 2013
2013 Discontinued May 21, 2013
2.0 Terminated September 6, 2012
1.1 Terminated March 8, 2012
1.0 for iOS Terminated February 13, 2012
1.0 for Android Terminated December 1, 2011
Please note that this product was formerly known as XProtect Mobile.
The limited availability, discontinued and terminated dates are dependent on the software last released with the specific client version.

*This product versions holds the status discontinued, with the exception that the software is no longer available on the Milestone website
IOS is a trademark or registered trademark of Cisco in the U.S. and other countries and is used under license. Android is a trademark of Google Inc.

XProtect Remote Client

VersionCurrent statusGeneral availability
3.8 Terminated March 8, 2012
3.7 Terminated July 7, 2011
The limited availability, discontinued and terminated dates are dependent on the software last released with the specific client version.

Milestone XProtect IP video management software

In general all Milestone video management software products have limited availability three months after the availability of a new version of the same or substituting product. If a new version isn't released, the product will have limited availability a year after the general availability date. Milestone guarantees that any released XProtect VMS product will be available for a minimum four years, where the products become discontinued three years after the general availability date and terminated four years after the general availability dateMilestone may decide to prolong the life span of a product at its own discretion.

XProtect Corporate

VersionCurrent statusGeneral availabilityLimited availabilityDiscontinuedTerminated
2016 R2 General availability June 1, 2016 -- June 1, 2019 June 1, 2020
2016 General availability December 15, 2015 September 1, 2016 December 15, 2018 December 15, 2019
2014 Limited availability May 21, 2014 March 15, 2016 May 21, 2017 May 21, 2018
2013 R2 Limited availability November 7, 2013 August 21, 2014 November 7, 2016 November 7, 2017
2013 Discontinued May 21, 2013 December 7, 2014 May 21, 2016 May 21, 2017
5.0 Terminated March 28, 2012 August 21, 2013 March 28, 2014 March 28, 2015
Previous versions of XProtect Corporate have been terminated. For more information about how to upgrade, please contact Milestone.

XProtect Expert

VersionCurrent statusGeneral availabilityLimited availabilityDiscontinuedTerminated
2016 R2 General availability June 1, 2016 -- June 1, 2019 June 1, 2020
2016 General availability December 15, 2015 September 1, 2016 December 15, 2018 December 15, 2019
2014 Limited availability May 21, 2014 March 15, 2016 May 21, 2017 May 21, 2018
2013 R2 Limited availability November 7, 2013 August 21, 2014  November 7, 2016 November 7, 2017
2013 Discontinued May 21, 2013 December 7, 2014 May 21, 2016 May 21, 2017

XProtect Enterprise

VersionCurrent statusGeneral availabilityLimited availabilityDiscontinuedTerminated
2016 R2 General availability June 1, 2016 -- June 1, 2020 *) June 1, 2022 *)
2016 General availability December 15, 2015 September 1, 2016 December 15, 2018 December 15, 2019
2014 Limited availability May 21, 2014 December 15, 2015 May 21, 2017 May 21, 2018
2013 Limited availability October 7, 2013 October 7, 2014 October 7, 2016 October 7, 2017
8.1 Discontinued September 6, 2012 January 7, 2014 September 6, 2015 September 6, 2016
8.0 Terminated July 7, 2011 December 6, 2012 July 7, 2014 July 7, 2015
Please note that the 2016 R2 version is the final release of XProtect Enterprise. No further relaeses of this product is planned.
*) Customers wanting support on XProtect Enterprise after June1, 2020 can get this by signing up for the Care Premium service. Milestone will provide technical support to customers requiring support beyond June 1, 2022 on individual contract basis.
Previous versions of XProtect Enterprise have been terminated. For more information about how to upgrade, please contact Milestone.

XProtect Professional

VersionCurrent statusGeneral availabilityLimited availabilityDiscontinuedTerminated
2016 R2 General availability  June 1, 2016 --  June 1, 2019  June 1, 2020
2016 Limited availability December 15, 2015 September 1, 2016 December 15, 2018 December 15, 2019
2014 Limited availability May 21, 2014 September 1, 2016 December 15, 2018 December 15, 2019
2013 Limited availability October 7, 2013 October 7, 2014 October 7, 2016 October 7, 2017
8.1 Terminated September 6, 2012 January 7, 2014 September 6, 2015 September 6, 2016
Previous versions of XProtect Professional have been terminated. Please contact Milestone for more information on how to upgrade.

XProtect Express

VersionCurrent statusGeneral availabilityLimited availabilityDiscontinuedTerminated
2016 R2 General availability  June 1, 2016 --  June 1, 2019  June 1, 2020
2016 Limited availability December 15, 2015 September 1, 2016 December 15, 2018 December 15, 2019
2014 Limited availability May 21, 2014 December 15, 2015 May 21, 2017 May 21, 2018
2013 Limited availability October 7, 2013 October 7, 2014 October 7, 2016 October 7, 2017
1.1 Terminated September 6, 2012 January 7, 2014 September 6, 2015 September 6, 2016

XProtect Essential

VersionCurrent statusGeneral availabilityLimited availabilityDiscontinuedTerminated
2016 R2 General availability  June 1, 2016 --  June 1, 2019  June 1, 2020
2016 Limited availability December 15, 2015 September 1, 2016 December 15, 2018 December 15, 2019
2014 Limited availability May 21, 2014 December 15, 2015 May 21, 2017 May 21, 2018
2013 Limited availability October 7, 2013 October 7, 2014 October 7, 2016 October 7, 2017
2.1 Terminated September 6, 2012 January 7, 2014 September 6, 2015 September 6, 2016

XProtect Go

VersionCurrent statusGeneral availability
2016 R2 General availability June 1, 2016
2016 Limited availability December 15, 2015
2014 Discontinued* May 21, 2014
2013 Discontinued* October 7, 2013
2.1 Terminated September 6, 2012
XProtect Go is a free product with licenses issued during registration. Licenses are valid for one year and can only be issued for the current available product. In order to continue to use the product, users may need to update to a newer version when their one-year license expires.
Previous versions of XProtect Go have been terminated. To upgrade to the newest version, please redownload the software.
**These product versions hold the status discontinued, with the exception that the software is no longer available on the Milestone website.

Milestone XProtect add-on products

XProtect Access Control Module

VersionCurrent statusGeneral availabilityLimited availabilityDiscontinuedTerminated
2015 Limited availability April 15, 2015 March 15, 2016 April 15, 2018 April 15, 2019
2014 Limited availability May 21, 2014 August 21, 2014 May 21, 2017 May 21, 2018
2013 Limited availability October 7, 2013 August 21, 2014 October 7, 2016 October 7, 2017
1.0 Discontinued February 6 April 15, 2015 April 15, 2015 February 6, 2016

XProtect Access

VersionCurrent statusGeneral availabilityLimited availabilityDiscontinuedTerminated
2016 R2 General availability June 1, 2016 -- June 1, 2019 June 1, 2020
2016 General availability December 15, 2015 September 1, 2016 December 15, 2018 December 15, 2019

XProtect LPR

VersionCurrent statusGeneral availabilityLimited availabilityDiscontinuedTerminated
2016 R2 General availability June 1, 2016 -- June 1, 2019 June 1, 2020
2016 General availability December 15, 2015 September 1, 2016 December 15, 2018 December 15, 2019
2015 Limited availability April 15, 2015 March 15, 2016 April 15, 2018 April 15, 2019
1.0 Terminated February 6, 2013 April 15, 2015 April 15, 2015 February 6, 2016

XProtect Screen Recorder

VersionCurrent statusGeneral availabilityLimited availabilityDiscontinuedTerminated
2016 R2 General availability June 1, 2016 -- June 1, 2019 June 1, 2020
2016 General availability December 15, 2015 September 1, 2016 December 15, 2018 December 15, 2019
1.5 Discontinued September 6, 2012 September 6, 2013 December 15, 2015 September 6, 2016
1.0 Terminated March 25, 2011 December 6, 2012 March 25, 2014 March 25, 2015

XProtect Smart Wall

VersionCurrent statusGeneral availabilityLimited availabilityDiscontinuedTerminated
2016 R2 General availability June 1, 2016 -- June 1, 2019 June 1, 2020
2016 General availability December 15, 2015 September 1, 2016 December 15, 2018 December 15, 2019
2014 Limited availability May 21, 2014 March 15, 2016 May 21, 2017 May 21, 2018
2013 Limited availability November 7, 2013 August 21, 2014 November 7, 2016 November 7, 2017
1.0 Terminated September 16, 2009 December 6, 2013 February 16, 2014 September 16, 2014

XProtect Transact

VersionCurrent statusGeneral availabilityLimited availabilityDiscontinuedTerminated
2016 R2 General availability June 1, 2016 -- June 1, 2019 June 1, 2020
2016 General availability December 15, 2015 September 1, 2016 December 15, 2018 December 15, 2019
2.5 General availability November 22, 2007 -- November 22, 2016 November 22, 2017
Previous versions of XProtect Transact have been terminated. For more information, please contact Milestone.

Milestone Utilities

Software Manager

VersionCurrent statusGeneral availabilityLimited availabilityDiscontinuedTerminated
1.5 General availability September 6, 2012 September 6, 2016 September 6, 2017 September 6, 2018

System Watch

VersionCurrent statusGeneral availabilityLimited availabilityDiscontinuedTerminated
1.0 Limited availability September 6, 2012 September 6, 2013 September 6, 2015 September 6, 2016

Terminated products

Terminated products

Product NameTerminated
Surveillance LITE 1.x January 4, 2003
Surveillance PRO 1.x January 11, 2003
Surveillance XXV 2.x January 12, 2004
Surveillance XXV 3.x January 8, 2005
XProtect Entry 1.3 January 12, 2005
XProtect Business 3.x January 5, 2007
Advanced Remote Client 1.1 January 7, 2008
XProtect Basis 4.0 December 31, 2008
XProtect Basis + 6.5 November 21, 2012
XProtect Matrix November 21, 2012
XProtect PDA Client May 21, 2013
XProtect Analytics September 2, 2015
XProtect Central July 1, 2014
XProtect Analytics Agent Vi Plug-in September 2, 2015
XProtect Analytics Bosch Plug-in September 2, 2015
XProtect Analytics Generic VA Plug-in September 2, 2015
XProtect Analytics LPR Plug-in September 2, 2015
XProtect NVR SE April 4, 2015
XProtect Essential NVR April 4, 2015