Technical Support
View and manage your support cases online with Milestone Care portals

Milestone Care portal for

Technical assistance for all
registered Milestone Partners

Milestone Care portal

Technical support for Care
Premium and Care Elite customers

Need a login?

Get access to Milestone Care Portal, My Milestone, Customer Dashboard, the Learning Portal and much more.

Support for Care Basic and Care Plus

If you are a Care Basic or Care Plus customer and need support, please contact your reseller or installer.

Now available!
New and improved Support Case Management Portal for our valued-partners, and Care Premium and Care Elite customers in Support Community.

Want to learn more? Read about the new features and functions here.

The legacy Milestone Care Portal will be retired in the near future.
Learn more about CARE
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Milestone CARE ensuring the optimal 
performance of your Milestone installation 

Milestone CARE is a complete suite of operational maintenance and support services supplementing the support you receive from Milestone’s broad and highly qualified network of resellers and integrators. Milestone Care consists of four different service packages uniquely designed to provide your business with the protection it deserves.

Now and in the future.