This website uses cookies to give you the best possible experience. By using this site, you accept our use of cookies. Read our Cookie Policy to learn more.

Ok
XProtect Essential has been replaced with Essential+,
our all-new free VMS product.
XProtect Essential+ contains all the features from XProtect Essential, plus loads of new capabilities, like support for third-party applications and business systems.

XProtect Essential Frequently Asked Questions
Below we have compiled the answers to the most frequently asked questions from the XProtect Essential forum.

How do I get started with XProtect Essential?

XProtect Essential has been replaced with Essential+, our all-new free VMS product. It contains all the features from XProtect Essential, plus loads of new capabilities, like support for third-party applications and business systems. We therefore recommend you start using XProtect Essential+ to make sure you are running the latest and most powerful technology from Milestone.

If you have already downloaded the previous Essential, we recommend that you uninstall it and download the new Essential+.

Download Essential+ today

How do I register or re-register my license?

XProtect Essential has been replaced with Essential+, our all-new free VMS product. It contains all the features from XProtect Essential, plus loads of new capabilities, like support for third-party applications and business systems. We therefore recommend you start using XProtect Essential+ to make sure you are running the latest and most powerful technology from Milestone.

It is no longer possible to re-register your existing Essential license.

Will I be warned when my license is expiring?

Will I be warned when my XProtect Essential license is expiring? You can always find the expiry date in the Management Application. You will also receive three email notifications before your license expires: one at 60 days prior, one at 30 days prior and one on the actual expiry day. The notification emails will be sent to the email address you used to register the license.

Once it is time to re-register your Essential license, we recommend you download the new Essential+ instead to make sure you run on the latest and most powerful technology from Milestone.

How many cameras can I connect to my Essential system?

The free version of XProtect Essential supports up to 8 cameras.

Can I upgrade from Essential to the new Essential+?

The new Essential+ is also a free product. If you have already downloaded the previous Essential, we recommend that you uninstall it and download the new Essential+ instead.

As always, the new Essential+ uses the same user interfaces you are familiar with today so you are up and running in no time.