XProtect® Web Client Help

Welcome to the XProtect Web Client help section. Here you will find useful information about setting up and using XProtect Web Client, including informative video tutorials that guide you through the different functions.


What is the XProtect Web Client?

XProtect Web Client is a simplified, intuitive web-based client application for XProtect® IP video management software (VMS)* that can be used for viewing, playing back and sharing video. The XProtect Web Client is a website hosted by the XProtect® Mobile server component. There is no installation required on the user’s computer. In order to use the XProtect Web Client you need to install the latest version of the Milestone Mobile server component.

The Milestone Mobile server component is included in the installers for the following XProtect video management software (VMS) products: XProtect® Enterprise 8.1, XProtect® Professional 8.1, XProtect® Express 1.1, XProtect® NVR 2, XProtect® Essential 2.1 and XProtect® Go 2.1

If you have a lower product version or XProtect Corporate you will need to download and install the latest Milestone Mobile server component. The server component must be installed on the server that runs your XProtect system or on a dedicated server. XProtect Web Client works with the following XProtect product versions and higher: XProtect Corporate 4, XProtect Enterprise 8, XProtect Professional 8, XProtect Express 1, XProtect Essential 2 and XProtect Go 2.

 

A link to the free server component is available here.


Accessing the XProtect Web Client

If you have installed XProtect Enterprise 8.1, XProtect Professional 8.1, XProtect Express 1.1, XProtect NVR 2, XProtect Essential 2.1 or XProtect Go 2.1 a shortcut should automatically appear on your desktop that will allow you to access the XProtect Web Client.

If you are using XProtect Corporate 4 or higher, XProtect Enterprise 8, XProtect Professional 8, XProtect Express 1, XProtect NVR 1, XProtect Essential 2 or XProtect Go 2, you will need to download and install the Milestone Mobile server component 2, before you can access the XProtect Web Client. Once you have installed the server component, a shortcut should automatically appear on your desktop.

Not working the way you want it to? For more information on how to access the XProtect Web Client and how to access the XProtect Web Client from other locations, see the release notes.


XProtect Web Client Tutorials

We have created video tutorials so that you can easily learn how to set up and use XProtect Web Client.