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Milestone Systems Single Site

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Retail - Single site

One of the aims of the daily operation of small retail shops is to provide a high level of customer service. However, there is still a risk of incidents such as break-ins, theft or fraud. Video surveillance can provide shop owners with reliable video evidence in the event of an incident. Milestone software is an easy-to-use surveillance solution for basic security operations to improve loss prevention and secure shop assets.


Industry characteristics

  • Retails stores such as convenience shops, boutiques, small restaurants, cafés, kiosks and gas stations
  • Single site
  • Basic installation with few cameras
  • Less than five system users

Security concerns

  • Assaults
  • Break-ins outside of opening hours
  • Shoplifting
  • Fraud

More than security

  • Payment disputes with customers
  • Clerical errors

Industry demands

  • Easy to deploy
  • Easy-to-use software requiring little, if any, training
  • Asset protection and loss prevention
  • Ability to integrate add-ons and third-party applications
  • Can be accessed from any computer with XProtect® Web Client or on-the-go with Milestone Mobile

Suggested Milestone solutions

XProtect® Express

Easy and affordable video management software for small, single-location companies requiring simplified methods of incorporating video capabilities into their existing business operations.

XProtect® Transact

A time-synchronized interface linking receipt data together with corresponding video, extending monitoring capabilities with actual cash register data.

XProtect® Retail

Add-on software helping retailers of all sizes improve their bottom line through proactive loss prevention, such as shrinkage, fraud, clerical errors, shoplifting and providing customers with a safe shopping environment.
 

Third-party software integration

XProtect video management software integrates with a wide range of third-party software applications and cameras. This enables users the freedom to create a custom solution to fit their needs and budget, and provides the possibility to expand with future innovations. 
 

Solution features

  • Easy to find and export video evidence in case further action needs to be taken in the event of incidents such as payment discrepancies or theft dispute
  • Instant web and mobile access offers users situational awareness on-the-go
  • Alarm Manager receives and prioritizes alarms from connected security systems such as access control, fire alarms and heating and ventilation, helping retailers maintain control of the entire surveillance installation
  • Smart Search quickly locates incidents in recordings
  • With XProtect Transact, video sequences can be linked with receipt and transaction data gathered from the point-of-sale (POS) system and automatic teller machines (ATMs)
  • XProtect Retail integrates into enterprise resource planning (ERP) systems and performs advanced transaction data analysis that helps retailers optimize store operations by identifying fraud scenarios and helping to reduce shrinkage

Contact us to learn more about customized solutions for the retail industry.


Customer stories

HiQ Lifestyle

A fitment center in South Africa that fits tires, batteries, shock absorbers and exhausts uses Milestone XProtectvideo management software to manage shrinkage and loss. The single-location shop has eight network cameras that together with the XProtect software help control stock loss by allowing the owner to keep tabs on the business even when he is away.

Read more about HiQ Lifestyle.