Milestone partner?

Access the Partner Learning Portal
to take free partner eLearning,
register for a Milestone class or take
a Milestone certification assessment

Milestone customer?

Access the Customer Learning
Portal to take free eLearning
courses on using XProtect® and
Milestone™ Husky products

Read about all of our offerings in the Learning & Performance Catalog

See how Milestone training helps drive your business results

Employee expertise drives business results

The mission of the Learning & Performance team is to empower the people in the Milestone community to perform on-the-job by growing their expertise in designing and implementing Milestone solutions. 


For our Partners:

Building the expertise of your team helps drive business results by ensuring you have the knowledge and skills needed to quickly and effectively specify and install Milestone solutions.


For our Customers:

Partner expertise helps our customers get the right solution to meet their needs, and also reduces project risk by ensuring Milestone certified partners have the proven knowledge and skill to do the job right.

What is available for partners?

In the Partner Learning Portal, individuals with a My Milestone ID can access free eLearning, sign up
for an instructor-led training class and take an official Milestone certification assessment.


Free online courses provide learners with a basic level of knowledge and skill in designing, installing, and configuring or using our products. These interactive eLearning modules make it easy to navigate to specific job tasks and get hands-on practice completing the steps through interactive simulations. They are accessible 24/7 from your computer or tablet, and are localized in several languages.

Our eLearning courses are organized into eight categories: 

  • Exploring New XProtect® Features
  • Getting Started with XProtect®
  • Selling Milestone Solutions 
  • Designing Milestone Solutions 
  • Configuring and Using XProtect® Features 
  • Configuring and Using Milestone Add-ons 
  • Configuring the Milestone Husky™
  • Developing with the MIP SDK
      • Certification assessments:

Passing these online certification assessments proves expertise with our products and is a promise to end customers of the certificate holder’s ability to design, install, and configure surveillance solutions that meet their needs. They are available 24/7 from your computer or tablet, and are available in several languages.

Certifications are also required to progress in the Milestone Channel Partner Program. Diplomas are issued to individuals who pass the certification assessments, and are then made available in their profile.

      • Milestone Certified Integration Technician (MCIT)
      • Milestone Certified Integration Engineer (MCIE)
      • Milestone Certified Design Engineer (MCDE)
      • Classroom learning:

        Milestone delivers classes at locations around the world and in various languages. These classes support the transfer of knowledge to on-the-job performance through the use of checklists and job aids that learners can take with them to the field. You can locate and register for a class near you in the Partner Learning Portal.

      • Milestone Technical Configuration Level 1

      • This 3-day lab workshop gives participants an opportunity to walk through the process of configuring a moderately complex system to specifications from realistic scenarios with access to an expert instructor for guidance.

      • This workshop prepares participants to take the MCIT online certification assessment.
      • Milestone Technical Configuration Level 2

      • This 3-day lab workshop is designed to further develop the ability to install and configure more complex XProtect Advanced VMS installations.

      • This workshop helps prepare participants to take the MCIE online certification assessment.
    • Milestone Solution Design

    • This two-day training class provides attendees with the knowledge and skills needed to design Milestone XProtect® Advanced surveillance systems that effectively support customers’ surveillance objectives and optimize return on investment.
    • This class helps attendees prepare to take the MCDE online certification assessment.

What is available for customers?

From the Customer Learning Portal, end customers can
access free eLearning without needing a My Milestone ID.


    • Getting Started with XProtect® Smart Client

    • Getting Started with XProtect® Web Client

    • Installing and Using the Milestone Husky™ M10

    • Using XProtect® LPR

    • Using XProtect® Smart Map

Want to become a Milestone partner?
Sign up for our Channel Partner Program