Check out what we have added to XProtect
Divided into overall categories, the list below summarizes the additional functionality and enhancements you are not yet benefiting from.
You can also download the list as PDF document.
Integration
9 new features
XProtect is built on an open platform that brings you endless flexibility and possibilities.
This category shows the results of our efforts to enable you to add custom, best-in-class security solutions to your surveillance - and video-enable your security and business systems.
New features
License plate style recognition (XProtect LPR)
XProtect LPR now can identify vehicles based on their license plate style. Depending on the country’s plate style strategy, LPR users can now recognize, sort and bundle license plate types - and thereby analyze traffic structures more efficiently.
Raised number of supported driver channels
The cap on supported channels has raised to 512, giving professionals more freedom of choice. This is a vast improvement from the 16-channel limit for ONVIF and the 64-channel limit for the Universal Driver. Partners building their own integrations with the Milestone Driver API/SDK can now enjoy complete freedom, going from a 1-channel limit support for an unlimited number of channels.
Expanded 360-degree camera support
Adjust each camera’s field of view (FOV) to optimize the dewarping algorithm and allow XProtect to support dewarping in even more 360-degree cameras. A new view layout control plug-in also allows for improved management of how the dewarped images are displayed in the XProtect Smart Client. The new plug-in is named Milestone XProtect 360º Split View plugin and is available on Milestone Marketplace
Arcules Plugin Support for XProtect Corporate, XProtect Expert and XProtect Professional+
The Arcules Plugin has so far only been available for XProtect Corporate, and from 2025 R1, the Arcules Plugin will be available for XProtect Expert and XProtect Professional+ as well. This opens up a significant expansion in Hybrid Deployment opportunities.
Milestone Integration Platform VMS API
The Milestone Integration Platform VMS API is a new generation of our existing suite of APIs that was created to streamline the development process. Overall, it is based on industry standards and a modernized architecture and allows for robust and secure integrations that will meet your evolving needs.
East European generic country module for XProtect LPR profiles
Reduce license costs, improve system performance and refine your scope by using only one XProtect License Plate Recognition Country Module license while covering nine countries* at the same time.
*The Eastern European Generic Country Module includes Albania, Belarus, Bosnia-Herzegovina, Kosovo, Macedonia, Moldova, Montenegro, Russia, Serbia.
H265 support in Milestone Open network Bridge
The Milestone Open Network Bridge enables frictionless communication between XProtect and other IP video surveillance products. Easily share video streams between different VMS systems and applications, and access and retrieve H.264 and H.265 video streams simultaneously. Explore new opportunities and win business.
Webhooks
Receive events from XProtect® through Webhooks. With Webhooks support, you can easily connect XProtect events to your existing systems. You can use using Webhooks to create a ticket in your support system, send an SMS or a call, etc.
Hospital Assist
Designed exclusively for hospital units caring for patients in need of 24/7 or situational observation. XProtect Hospital Assist is a dedicated remote patient monitoring solution that allows the hospital to increase staff efficiency, react to incidents rapidly and provide high-quality patient care.
Learn more about Integration
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Use the community to make the world see
Police in Hartford, Connecticut, are using the latest video technology from Milestone Systems, Axis Communications and BriefCam to ensure a Safe City. Watch this to see how this combination puts intelligent video analytics at their fingertips: hours of video with collapsed time tracking can gather the evidence of all foot traffic paths to buildings for fast overview. In the past, detectives had to stake out suspected locations, freezing for days and nights.
Ease of use
37 new features
Ease of use is at the heart of everything we do. This category shows the results of our efforts to provide you with a solution that is easy to work with in every aspect - from the initial installation and configuration through to the final everyday usage.
New features
Improved bookmark search (XProtect Smart Client)
With XProtect 2022 R2, users are now able to improve their bookmark searches by choosing to look for keywords within the headline, description or both. This feature allows users to have a faster search experience by narrowing down the search results and increasing the findability of the bookmarks.
Navigation improvements (XProtect Web Client)
As part of the XProtect Web Client renewal, the top pane is redesigned, and the navigation is moved to the left. This alignment allows for an easier transition between XProtect Clients and ensures that users are confident working with any viewing interface of XProtect.
Audio Synchronization (XProtect Web Client)
Users of XProtect Web Client no longer have to keep enabling audio when they switch between single camera view and grid view. The audio will remain enabled when the user enables the speaker on a camera.
Vietnamese Language Support
Vietnamese language support has now been added in our XProtect Clients – Smart Client, Mobile Clients and Web Client.
Mobile Client – New Layout for video grid in Mobile Clients for Tablets
A new layout for the video grid to maximize space when there are one, two or three cameras. The new layout switches to one column in the portrait mode and two columns in landscape mode to allow for a better overview of the video grid.
Map Migration Tool
To assist administrators and operators we are now providing a feature to help migrate maps to Smart Maps. The tool will calculate real world GPS locations for devices based on the relative position from the legacy maps.
Extended Smart Map Availability
Smart Map has so far only been available in XProtect Expert and XProtect Corporate and now, from 2024 R2, Smart Map will be available in XProtect Professional+ and XProtect Express+ as well.
Smart Client Player - Adaptive View
Improve viewing of video exports in the Smart Client Player. Adaptive View gives users an easier overview of video exports in XProtect format - by focusing on cameras with recorded video at the right time and place. The view will adapt to the number of cameras playing simultaneously. If only one camera is active, it will be a full-screen view, thus enhancing the ease of use of XProtect format exports when needed, as evidence.
Mobile Client - Share a link to a live camera feed
Increase collaborative efficiency. Mobile Client users can now share a live video stream with another Mobile Client user. Example: Field security personnel can send a link to a camera to another colleague and ask them to follow the live video stream of a specific camera, giving them better situational awareness in high-stress scenarios.
XProtect Rapid REVIEW
Improve the deployment experience with Rapid REVIEW version 6.4, which offers a new and improved installer.
For support purposes; replacement of the camera on the same Rapid REVIEW license is now easier.
Smart Client – Roles/groups on alarms format
Role-based alarm notifications direct alarms to specific users or user groups. It ensures that alarms can be configured according to the specific needs, i.e., read-only or admin rights can be assigned.
Web Client – Onboarding Feature Guide
The Onboarding Feature Guide in the Web Client presents the operator with information about how the Web Client is structured.
Mobile Clients – Emergency Alert
The Emergency Alert consists of a flow where an event from a camera triggers a critical alarm in XProtect, which sends a push notification* to a Mobile Client user. Opening the notification, the user can view the video associated with the alarm and then either confirm or decline the alarm. (*For this functionality to work, it requires push notifications. Push notifications are only available to customers that have Milestone Care).
Smart Client - Multiple view tabs
Multiple view tabs in the Smart Client allow the operator to work with views simultaneously on multiple video tabs.
Device search filter (XProtect Management Client)
It is now possible to search for devices in the recording server tree. Searches can be made on device name and IP address. In addition, all disabled devices are by default not shown in the device tree, but they can be displayed by ticking the checkbox in the search bar.
Independent Playback modification (XProtect Smart Client)
Now when entering Independent Playback from Live mode, the video will skip back 10 seconds and automatically start playing. If Independent playback is entered from playback mode, while the video is playing forward, the video will similarly skip back 10 seconds, while if the video is playing backward, the video will skip forward 10 seconds. If the video is stopped when the Independent playback mode is entered, no skip will take place.
Multi-category Search
Allows users to combine and search across multiple Search categories to quickly find what is needed. The Search categories include people, vehicle, and location as well as any Search agents developed and integrated into XProtect by third-party technology partners. As an example, an operator can narrow his search only to contain video sequences that include blue vehicles AND male person and work more efficiently.
Toast notifications for alarms (XProtect Web Client)
When an alarm or other event is raised, now the user is prompted to go to the alarms page with a toast notification within the Web Client. Similar events are grouped in the same toast message, to preserve screen real estate. Clicking on the toast message will bring the user to the Alarms tab in the Web Client, so they can see the alarm details and respond to it.
Management Client – Care reminder
When logging on to the Management Client, a notification pops up twice before the Care subscription expires – triggered 120 days before and again 20 days before. The notification helps create awareness about the Care subscription expiring and empowers system integrators or administrators to act proactively.
XProtect Update Manager
XProtect Update Manager deploys hotfixes to various servers centrally from one location. A single operation can list and patch all servers that don't have the latest hotfixes. If the VMS installation is online, it can fetch the latest hotfixes directly from Milestone.
Smart Client – Combined media player format
The new combined media player format allows the user to export in a new format. This format creates a combined file containing all exported video sequences, one after the other, in a format playable in a normal media player application on most platforms.
Web Client – Timeline in full-screen mode
A full-screen timeline across the Views and Investigation tabs streamlines the user experience. Switch between Live and Playback and interact with the Timeline controls without exiting the full-screen mode.
XProtect Hospital Assist, Multi-room Audio
With the combination of live video and Multiroom Audio, medical staff can watch and listen to several patient rooms simultaneously to quickly spot if a particular patient needs help, is in distress, has a heavy cough, or is simply just sleeping. This remote overview can help reduce the number of nighttime patient room visits.
Device Firmware Update (single device)
Allows system administrators with supported device brands* to complete firmware updates directly within XProtect Management Client, saving thus time and energy.
*This feature supports devices from AXIS, Bosch, and Hanwha. It also supports devices connected through the ONVIF driver.
Greek Language Support
Greek language support has now been added in our XProtect Clients – Smart Client, Mobile Clients, and Web Client.
Mobile Clients – Show Notification Badge on the Alarms Tab
The notification badge is now added when there’s a new alarm on the alarm icon. This is visible in the alarm tab on both IOS and Android. Allowing the operator to get an indication of when to check alarms and act accordingly when on the go.
Mobile Client – New Navigation in Android
The navigation switches from top to bottom to enable users to act quickly. This creates better accessibility on mobile as the navigation is closer to the thumb than having top navigation.
Smart Client – Extensions to Combined media player format
The extensions to the media player export format now include export in an Adaptive View in media player format, Time Stamps, and Camera Names.
Expanded bookmarks - XProtect Mobile
To enrich the user experience and capabilities for web and mobile users, XProtect 2022 R1 extends the searchable bookmark functionality in XProtect Web Client and XProtect Mobile. This update means users can now search by keyword in the bookmark’s description and headline or via the complete bookmark ID.
Refresh of hardware information in the Management Client
With this update, you can view your firmware version, status information, and current capabilities. You can also see if there are any updates available, view previous updates, and see when devices were first added to your system. Instead of replacing hardware, you can refresh this information as often as needed from directly within the management client.
New export tab and workflow - XProtect Smart Client
An improved export workflow in the XProtect Smart Client gives operators access to a dedicated “Export tab” to create an easy-to-navigate interface and a more straightforward overview of the task at hand. The dedicated export tab is designed to allow for a more flexible workflow and include improvements such as an enlarged preview, more feedback to the operator and in general less clutter.
View groups in XProtect Mobile
The ability to gather different camera views into view groups, including floor, building, or location. This capability gives a more direct path toward finding specific cameras and footage and is especially useful for large installations with multiple cameras and sites. The “group view” feature also includes a group search function that allows users to search for views and cameras across the range. This significantly improves the operator’s ability to find relevant footage.
PTZ icons in XProtect Smart Client
Operators can instantly differentiate between fixed cameras and moveable cameras, so they can quickly identify the camera they need.
Bookmarks in XProtect Mobile and XProtect Web Client
Remote users can make bookmarks in live and recorded video directly from their phones or within the XProtect Web Client. Bookmarking has provided an easy way to mark specific videos in the XProtect Smart Client for later analysis. Now, that time-saving capability is available for mobile and web client users, too.
User Experience Refreshment
Enhanced user experience and ease of use through the refreshment of the Smart Client and Web Client.
Share bookmarks (Mobile)
To enrich the user experience and enhance operator collaborations, XProtect 2023 R1 introduces the ability to generate and access links to the Bookmarks between Mobile clients. Sharing links is possible between iOS and Android devices.
Operators now have an easier way to collaborate that doesn't entail sharing sticky notes or spending time typing descriptions of incidents in chat systems or other tools which are external to the VMS installation.
Web Client Timeline
An improved experience when working with the Web Client due to the availability of the Web Client Timeline with the switch between Live and Playback within a View or single camera, the ability to adjust Playback speed, Timeline ruler scale, play forward and backward, scrub between sequences once at a time, and a simplified flow for working with Bookmarks from the Timeline.
Learn more about Ease of Use
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Ease of use with three free XProtect clients
With three flexible viewing clients you can access your surveillance video from anywhere. With a wide range of functionalities in The XProtect Smart Client, to mobile and web clients that gives you access from any device and location, you get the ultimate ease of use by choosing a viewing client that best suits your security needs.
Free online eLearning courses
Our eLearning portal is a convenient way of getting immediate access to free training online! We offer an ever-increasing number of eLearning courses for integrators and reseller partners, as well as end-user customers. These courses are free and available 24/7 from your computer or tablet.
Performance and scalability
15 new features
Expect the best from us when it comes to performance, scalability and reliability.
This category shows the results of our efforts to continually offer you scalable, high-performing video recording software - so that you can count on getting the industry’s best performance.
New features
ONVIF Profile M Metadata Support
The ONVIF standard is under frequent change. The built in Metadata Search functionality of the Smart Client has for some years supported People and Vehicle search capabilities based on the ONVIF compliant metadata. As the specifications evolve and camera capabilities enhance, we are now extending the supported metadata search filtering to match.
XProtect Remote Manager
XProtect Remote Manager allows XProtect administrators to securely connect their on-prem installations to the XProtect Remote Manager cloud application and get real time health status of their devices and servers. It is offered and included as part of the Milestone Care Plus.
Smart Client - Adaptive Playback
Adaptive playback switches between a high- and low-resolution stream, reducing system load. This lowers the bandwidth consumption for playback, lightening the corporate network load and simplifying connecting remote sites to a central security center. It reduces the load on viewing clients, giving users a smoother user experience, and it also frees up power for additional cameras on the same Recording Server by running motion detection on low-resolution streams when possible.
Managed XProtect SQL Database
Managed databases enable the replacement of the XProtect SQL server with either AWS RDS or Azure SQL (Azure SQL or Azure SQL Managed Instance and Entra ID (formerly known as Azure Active Directory) authentication).
XProtect LPR server scalability
XProtect LPR now only runs on 64bit Windows systems supporting AVX2 (Intel Gen4 or later). The rescaling improvement is done for increased performance and to enable higher numbers of LPR cameras per server.
XProtect Rapid REVIEW 2024 M1
XProtect Rapid REVIEW 2024 M1 brings a new plug-in for an optimized user role management experience, a Fast Track feature to speed up investigations, and multiple user experience enhancements to ensure an intuitive interface and operator navigation.
Direct streaming (Mobile)
Say goodbye to the usual resource-heavy video transcoding taking place in the Mobile Server with the new direct streaming feature. With direct streaming, live video is streamed directly to XProtect Mobile and the XProtect Web Client, which drastically reduces the load on the Mobile Server. Benefits include a Mobile Server that is capable of handling more users and an improved viewing experience for mobile and web client users.
XProtect LPR Vehicle Analytics
XProtect LPR has now added enhanced Vehicle Analytics. This goes beyond simple license plate recognition with added features such as Vehicle Class, Vehicle Color, Vehicle Model/Make, and Vehicle Angle to further assist law enforcement and security personnel to quickly and easily locate and identify vehicles of interest.
Adaptive Streaming
Cut down on unnecessary hardware costs by using the video stream that fits your needs best. Adaptive Streaming makes it possible to receive a lower resolution stream from the recording server when a high-resolution one is not required. This gives users who receive large amount of video streams to their XProtect Smart Clients and XProtect Smart Walls a smoother viewing experience with less lagging while cutting down hardware costs currently needed to decode high-resolution video streams
Adaptive streaming (XProtect Mobile)
Adaptive streaming allows users to receive lower resolution streams when a higher one is not necessary.
With adaptive streaming in XProtect Mobile, users get:
- A smoother and seamless viewing experience
- Reduced load on the Mobile server when sending and receiving low resolution streams
- Reduced resource consumption on their mobile device
Multi-live streaming
Optimizes the XProtect Smart Client viewing performance according to the available bandwidth and view layouts, which is ideal for deployments with remote viewing.
Direct streaming (Mobile)
Say goodbye to the usual resource-heavy video transcoding taking place in the Mobile Server with the new direct streaming feature. With direct streaming, live video is streamed directly to XProtect Mobile and the XProtect Web Client, which drastically reduces the load on the Mobile Server. Benefits include a Mobile Server that is capable of handling more users and an improved viewing experience for mobile and web client users.
Recording Server stability and resilience
XProtect 2021 R2 focuses on increasing the performance, resilience, and stability of the Recording Server. When the Recording Server has to be restarted, XProtect 2021 R2 minimizes the amount of data that needs to be rebuilt, which as a direct result, significantly speeds up the startup process and gets you to work quicker. With no additional hardware, a more stable Recording Server means fewer service disruptions, shorter downtimes when inevitable, and a continuous and smooth workflow.
Deploying XProtect with a managed SQL service (on-prem)
Utilize the organization’s existing managed SQL database without any admin access needed. This functionality leads to improved reliability, security, and measures for redundancy as well as higher peace of mind for your IT department.
Improved installation experience
Improved installation experience through the availability of a system prerequisite check, and the backup of the SQL Database(s) before updating your current installation to any currently supported version of XProtect.
Cybersecurity and user rights
6 new features
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4 critical updates
Ensuring the security and integrity of your installation is always a top priority for us.
This category shows the results of our efforts to protect the system from theft and damage to the hardware or software - as well as from disruption or misdirection.
New features
XProtect Log Server - Use certificates and Server Configurator to encrypt communication
Improve security by using a certificate from a Certification Authority. The Log Server now uses the Server Configurator to ensure the proper use of certificates. Change the certificate used for the Log Server during the installation flow, and the Log Server will use the server certificate applicable for server-to-server communication and used by all other server components.
Mobile Device Management (XProtect Mobile)
- Critical update
XProtect Mobile now supports mobile device management (MDM). Through MDM, organizations can manage and secure devices, apps, and data from a unified console. Large enterprises that already own MDM can now add XProtect Mobile to their list of approved apps, making it easier to deploy across the organization and more secure.
Biometry support (XProtect Mobile)
- Critical update
Users can now use biometrics or device credentials to verify their identity to access XProtect Mobile. Available for both Android and iOS users. This feature improves user experience and product security simultaneously by allowing quicker and more secure access to XProtect Mobile.
External IDP support (XProtect Web Client and XProtect Mobile)
- Critical update
Users can now log in to XProtect Web and Mobile Client with their preferred identity provider service. Extending SSO support to XProtect Web and Mobile allows organizations to enhance the security of their installation by avoiding unauthorized access, implementing cybersecurity measures in alignment with their security protocols , and improving user experience via the use of one strong password across all platforms.
Web & Mobile Client – Audit log of the logout system
Increased audibility and traceability of logout actions performed by operators or that occur when, e.g., a Mobile server closes the connection to either a Mobile Client or Web Client due to inactivity. This provides a clear trace of which users were logged out on their own versus due to a system logout.
Support for external identity providers
- Critical update
XProtect now supports external identity providers (IDP) allowing you to log in to your VMS using your preferred corporate identity provider and to enjoy stronger security, less manual work, and a smoother user experience.
Learn more about Cybersecurity
Increasing system security
To help our partners optimize Milestone systems to meet end-customers’ cybersecurity needs, the System Hardening Guide outlines best practices for system design, operating system configuration, servers and workstations and the Milestone VMS. It also contains input on cybersecurity policies, risk evaluation and mitigation for increased system security.
Interoperability
3 new features
This category shows the results of our efforts to ensure that your products and equipment can work with other systems or products, bringing you the best possible value – now and in the future.
New features
Extended ONVIF Profile-M metadata support
Extended support for ONVIF Profile-M metadata in Vehicle and People categories. The "color" attribute is added to the Vehicle category. The "gender" and "height" attributes are added to the People category.
New Search categories based on ONVIF-compliant metadata
The three new Search categories are people, vehicles and location, providing the user with even more filtering options to quickly home in on the video he is looking for. With the new Search categories users can optimize and target their searches to quickly and efficiently find the relevant video. The three new built-in Search categories appear as an embedded part of the XProtect Smart Client. It works with any device that generates ONVIF-compliant metadata.
New Search categories based on ONVIF-compliant metadata
The three new Search categories are people, vehicles and location, providing the user with even more filtering options to quickly home in on the video he is looking for. With the new Search categories users can optimize and target their searches to quickly and efficiently find the relevant video. The three new built-in Search categories appear as an embedded part of the XProtect Smart Client. It works with any device that generates ONVIF-compliant metadata.
You can download the list as PDF document.
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