Fixed!
Thursday, 1 October 2020

Hotfixes to the problems you experience most often
We occasionally experience bugs in our software and perform hotfixes to sort them out, before eliminating them in the next of the three product updates we release every year.
We have recently made the following hotfixes and troubleshooting articles. Click on the link to find out what to do if this is a problem you have experienced:
Article Summary
Status |
Category |
KB# |
Title |
NEW |
Troubleshooting |
25323 |
XProtect Smart Client shows error: 'Connection to the event server has been lost' (troubleshooting) |
NEW |
FAQ |
25753 |
Setting up XProtect VMS in Microsoft Cluster environment (FAQ) |
NEW |
Troubleshooting |
25325 |
|
NEW |
FAQ |
25411 |
Additional information regarding 'Device changes without activation' (FAQ) |
NEW |
How To |
25237 |
Solving e-mail notification issues in XProtect VMS when using Gmail accounts (how-to) |
NEW |
FAQ |
25066 |
|
NEW |
Troubleshooting |
24979 |
|
NEW |
How To |
24981 |
Exception thrown when running the Smart Client from Visual Studio with Smart Map (troubleshooting) |
NEW |
FAQ |
24980 |
|
Updated |
FAQ |
23331 |
Windows administrators are no longer automatically XProtect administrators (2020 R2 and later) |
Updated |
How To |
21436 |
|
Updated |
Troubleshooting |
21171 |
|
Updated |
Troubleshooting |
19488 |
|
Updated |
FAQ |
19056 |
|
Updated |
Troubleshooting |
10739 |
|
Updated |
FAQ |
3617 |
How to set up the XProtect Recording Server for best performance |
Updated |
How To |
2990 |
|
Updated |
How To |
2680 |
|
Updated |
FAQ |
12599 |
Local Language Milestone Technical Support Webinars 2020!
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Support Broadcast – the latest Hotfixes at your fingertips!
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1. Login to Support Community: https://supportcommunity.milestonesys.com/s/group/0F90O000000UC2qSAG
2. Click on the Support Broadcast tab
3. Hit "Join Group" & select when you'd like to receive the Support Broadcast Digest via "Manage Notifications"
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