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Sometimes unexplained events occur

Tuesday, 15 January 2019

Author: Toyah Hunting

Product News

Sometimes unexplained events occur 

Have you experienced one of the issues below? Click on the link to find out what to do: if this is a problem you have experienced:

KB #

 

Title

7288

 

Camera randomly does not reach PTZ preset position (hotfix)

7451

 

Audio recording not showing in the Timeline of the Smart Client?

9495

 

How to configure Hikvision NVR (detailed guide)

9496

 

Read Audit, System or Rule logs from the MIP SDK (SDK sample)

9881

 

'Configuration Changed Indication' event can cause plugins to malfunction (hotfix for Smart Client 2018 R3)

10074

 

How to change max number of PTZ presets for ONVIF devices (how-to)

10075

 

Unable to login to Management Client/Smart Client after IIS hardening (troubleshooting)

10113

 

Log Server 2018 R3 does not work in a cluster (error: 'Invalid URI: The URI is empty')

10343

 

MIP plugin not working in XProtect 2018 R3 because of Security Actions (hotfix for Management Client)

10635

 

How to set up EDGE recording for Vivotek SD9364-EHL with the ONVIF driver

10732

 

Using Nvidia hardware acceleration on the Mobile Server lowers image quality (hotfix for 2018 R3)

10734

 

Smart Client Alarm and LPR tabs missing (hotfix for Smart Client 2018 R3)

1020

 

Set up DirectShow Driver

1062

 

Tips and tricks for better license plate recognition (LPR)

1136

 

How to set up SMTP mail server with hMail (Professional VMS products)

1312

 

How to configure alarm definitions on an XProtect master/slave system

1405

 

XProtect Image Server hangs or crashes (troubleshooting)

1513

 

Service Channel error in XProtect Smart Client when the Management Server is also a Domain Controller

2330

 

Configure Axis A8004-E Door Station in Milestone XProtect Corporate

2680

 

Using the Milestone Diagnostics tool

2765

 

Recording server crashes repeatedly (hotfixes for: 2016, 2016 R2)

3296

 

Camera firmware update is not reflected in the XProtect Management Client

3298

 

How to setup time-lapse imaging in XProtect VMS

3471

 

Hikvision Dewarping plugin

3487

 

How to set up Axis Perimeter Defender with XProtect events and alarms

3610

 

XProtect Smart Client has very high CPU use during live and playback (integrated Intel Graphics driver)

3684

 

Cannot read the received license information (troubleshooting)

4219

 

XProtect 2017 R3 cumulative patch installers

4220

 

XProtect 2018 R1 cumulative patch installers

6211

 

XProtect 2018 R2 cumulative patch installers

7296

 

Datacollector will not start after installation or update

7805

 

XProtect 2018 R3 cumulative patch installers

9163

 

Device Pack 10.0a and later requires .NET Framework 4.7 or later (troubleshooting and solutions)