An Open Platform Solution for Orlando Eye

Tuesday, 24 November 2015

Author: Anee Jayaraj

Case Story

As of April this year, the city of Orlando became home to a triple entertainment attraction - the Orlando Eye complex. This latest addition to the attractions in Orlando includes a state-of-the-art observation wheel - the Orlando Eye, plus a Madam Tussaud’s wax museum and a SEA LIFE Aquarium. When constructing this center, safety and security were on the top of the list of priorities for Merlin Entertainment, who also operate other tourist attractions like Legoland in Florida.

To ensure all-round safety and a full-scale solution, the task was entrusted to security solution provider Signature Systems who installed Axis Communications cameras, Milestone Systems video management software (VMS), and Open Options access control. The challenge was not just securing the venue but designing a good flow throughout the property while providing visitors a thoroughly entertaining experience.

To achieve this, the open architecture framework was brought into play. “We have used Open Options, Milestone, and Axis many times in the past and have had excellent results,” said Wiljo Ridanpaa, Project Manager at Signature Systems. “Their commitment to open architecture allows us to deliver a comprehensive solution customizable for any configuration.”

The installation uses Milestone XProtect® Enterprise VMS. Security personnel use the XProtect® Smart Client video playback, on any pc from anywhere on the facility.

The 250 IP network cameras installed at the facility is provided by Axis Communications. These intelligent cameras not only provide high resolution video, but also come with features like autofocus, which means adjustments can be made remotely without having to send someone out with a ladder.

Open Options is a solution provider specializing in access control. Their system provides functions like badge printing and ID verification, and the integration with Milestone VMS gives video verification of access situations.

The combination of technology from these three industry leaders has created one efficient solution. Phillip Wallinger, Security Manager Merlin Entertainment, adds: “We’ve invested in a terrific system that so far has delivered beyond our expectations and has contributed greatly to the smooth operation of our entertainment complex.”

The solution has been running successfully and Wallinger and his team are looking forward to adding more capabilities in the future.

Watch the film to get the full story.

If you have any questions regarding this solution, please get in touch with a member of our team.