Are we more receptive towards video technology amid Covid-19?

Live interview with Channel News Asia's Daniel Martin + APAC VP Benjamin Low

How has our perception towards video technology changed and how does this inform business decisions and our everyday life?

LISTEN: Benjamin Low, Vice-President APAC, Milestone Systems 
Tech Talk with Daniel Martin, Weekdays 3pm on #CNA938
Recap summary: 
Daniel kicked off the interview mentioning how video technologies have come a long way, from TV to VCRs, DVDs and VCDs in between. With that, he brought in Milestone’s ‘Video tech amid Covid-19’ study and set the tone for the interview – consumers’ shifting attitudes and receptivity towards video tech tool amidst Covid-19.

Daniel then introduced Benjamin and asked him to share some of the key findings of the study, as well as for him to elaborate more on how the COVID-19 pandemic has changed video tech receptivity.

Benjamin explained that our attitudes and receptivity, as the study showed, has changed significantly due to the innovative video tech tools we see deployed in malls and public transport in other to curb Covid-19. Witnessing these tools in public spaces, Singaporeans are slowly warming up to the use of video technology. 

Benjamin then explained that Singaporeans are particularly receptive to the usage of digital technologies, such as thermal imaging cameras power management video and other analytics, when is underpinned by health benefits. As such, with better knowledge on the advantages of these tech tools during the pandemic, it increases public receptivity.

Daniel then thanked him for sharing these segments, and added that no matter how receptive the general public can feel about video tech tools, it’s interesting to see a small percent of them still feeling adamant about the advantages of tech tools, and staying resistant about it. 

Benjamin then highlights the importance for organisations, big tech companies and manufacturers to put in more effort in pushing privacy to the forefront of the communication to the consumers and public. He adds that it's really important for organisations to be transparent and honest about how they treat data. He also asserts that there's a still a long way to go when it comes to the growth and development of video technology.

Benjamin explains that the pandemic is accelerating adoption and growth of video technology across several industries, from entertainment to retail and transportation and even governments using it as part of their smart and safe cities initiatives.

With that, he’s hopeful that we’re reaching the tipping point of video technologies—and in around 5 to 10 years’ time, our world will transform to a IoT centre. From IoT sensors from in phones, to street lamps to malls and public parks, all will be integrated and assimilated together into one big data. From there, users and businesses can then extract it for better knowledge sharing and decision-making.

Full interview link here.