Fixed!

We occasionally experience bugs in our software and perform hotfixes to sort them out before eliminating them in the next of the three product updates we release every year.

We have recently made the following hotfixes and troubleshooting articles. Click on the link to find out what to do if this is a problem you have experienced:

Milestone Technical Support Policy

We aim to provide consistent and predictable guidelines for product support availability from a product’s release and through its lifecycle. 

Here’s what you can expect from us.

Do you have a question about how to use Care Premium with Technical Support? 

Your most frequently asked Care Premium support questions answered. Check out the Care Premium Support FAQs