COVID-19 has provided a timely reminder of the need to rapidly expand video solutions, integrate analytics and other functionalities, and to innovate and repurpose existing investments. These adaptations require collaboration and inspiration — two areas that Milestone’s Marketplace seeks to cultivate.
One of its new features is a detailed search function that allows users to search for specific services, software and hardware, based on their challenges and location. This helps them quickly hone in on the exact product or specialist they need to meet their particular application requirements.
Marketplace also now lists Milestone’s many system integrators — who are listed as Solution Service Partners — making it possible for end-users to find partners to help them deploy. Conversely, system integrators can display their relevant projects, expertise, and references to help them build trust and authority in the market; while using Marketplace themselves to source XProtect products.
Through Marketplace, end-users can now explore hardware and software to expand their XProtect® application, connect with product vendors and system integrators, and then deploy their custom solutions.
The new challenges section of Milestone Marketplace was designed with end-users in mind. Through it, they can explore solutions to specific tasks and issues — and discover how their peers have addressed similar challenges. Vendors and system integrators can also offer their expert insights into particular issues.
By flipping the ‘inside-out’ approach, and instead presenting end-users with the types of challenges they might be facing, they are more likely to find their ideal solution. Not everybody knows what solution they’re seeking. This approach has led to the creation of a comprehensive collection of challenges for Marketplace visitors to choose from.
- Understanding customer behavior
- Preventing vandalism
- Responding to medical emergencies as quickly as possible
- Controlling access to restricted areas
This means that, by investing in XProtect and Milestone, customers are not limited to a select number of vendors or a niche technology. Instead, they benefit from being part of an open ecosystem that can adapt to new changes and opportunities (and therefore comes with futureproofing built-in).
For vendors and system integrators, joining Milestone Marketplace provides the opportunity to become aware of new innovations, to create long-lasting relationships with customers and drive value for many years to come.
To learn more about Milestone Marketplace, visit the Marketplace website.