About device changes without activation

On the Getting started page, the column Changes without activation shows the number of hardware devices you can replace or add without having to activate your hardware device licenses and how many changes you have already made since the last activation.

Hardware devices added within your device changes without activation run as fully activated hardware device licenses and has the status Licensed in the Hardware device summary table. One year after your last license activation, your number of used device changes without activation is automatically reset to zero. Once the reset happens, you can continue to add and replace hardware devices without activating the licenses.

The number of device changes without activation differs from installation to installation and is calculated based on several variables. For a detailed description, see How the number of device changes without activation is calculated.

If your surveillance system is offline for longer periods of time, for example in cases with a surveillance system on a ship on a long cruise or a surveillance system in a very remote place without any Internet access, you can contact your Milestone reseller and request a higher number of device changes without activation.

You must explain why you think you qualify for a higher number of device changes without activation. Milestone decides each request on an individual basis. Should you be granted a higher number of device changes without activation, you must activate your licenses to register the higher number on your XProtect system.

© 2019 Milestone Systems A/S