Fixed!

Hotfixes to the problems you experience most often

August 10, 2021
We occasionally experience bugs and release hotfixes to sort them out, prior to eliminating them in the next of the three yearly product updates.
We have recently published the following hotfixes and troubleshooting articles. Click on the link to find out what to do if this is a problem you have experienced:
Updated - How To (34158)

Using the Milestone Diagnostics tool

NEW - Milestone Technical Support Webinars 2021 – Wide Range of Dates & Languages Available!
This year’s Milestone Technical Support webinars features our new and improved case management portal - learn how to make the most of Milestone Technical Support, Online Tools and Milestone Care.

Click on your preferred language for the list of dates and registration links:

English
Arabic
German
Turkish
French
Dutch
Spanish
Italian
Russian
Support Broadcast – the latest Hotfixes at your fingertips!
Did you know that you can now receive the latest news on Milestone Hotfixes, by simply following our Support Broadcast?

1. Login to Support Community
2. Click on the Support Broadcast tab
3. Hit "Join Group" & select when you'd like to receive the Support Broadcast Digest via "Manage Notifications"
Milestone Technical Support Policy
We aim to provide consistent and predictable guidelines for product support availability from a product’s release and through its lifecycle. Here’s what you can expect from us.
Do you have a question about how to use Care Premium with Technical Support?
Your most frequently asked Care Premium support questions answered. Check out the Care Premium Support FAQs