Product Lifecycle

Milestone’s XProtect® products have a lifecycle with four stages: general availability, limited availability, discontinued and terminated.  For more information on the details of each stage, please see the chart below.  

 

Milestone Product Lifecycle

 

 General AvailabilityLimited AvailabilityDiscontinuedTerminated
Product available for new sale through partners Yes No No No
Product available for extension sale through partners Yes Yes No No

Product resources and specifications available on Milestone website

 Yes No No No

Product documentation and manuals available on Milestone website

Yes Yes Yes No

Software available on Milestone website

Yes Yes Yes No

Free online Self-Help support resources

Yes Yes Yes No

Free support1 via phone and web form

Yes Yes No No

Priority support (paid) services2

Yes Yes No No

Service releases fixing relevant bugs

Yes No No No

Operation-critical hotfixes

Yes Yes No No

1 Partner support option: Help-Desk

2 Partner support option: Enhanced Support


Please note: The information contained below represents the current status of Milestone products as of the indicated date. This information shall not be construed as a legally binding commitment, but rather as information subject to change occasionally, without prior notice. Milestone makes no warranties, express, implied, or statuatory, by posting the document or about the information in the document.

 

Milestone XProtect clients

Please note all dates stated are in U.S. format.

XProtect® Smart Client

VersionCurrent statusGeneral availability
2014 General availability 05-21-2014
2013 R2 Limited availability 11-07-2013
2013 Limited availability 05-21-2013
7 Discontinued 03-28-2012
6 Discontinued 10-17-2011
5.5 Terminated 01-05-2011

 

The limited availability, discontinued and terminated dates are dependent on the software last released with the specific client version. Previous versions of XProtect Smart Client have been terminated. Visit the Milestone Download Center to upgrade to the latest version of the XProtect Smart Client.

 

XProtect® Web Client

VersionCurrent statusGeneral availability
2014 General availability 05-21-2014
2013 R2 Limited availability 10-07-2013
2013 Limited availability 05-21-2013
1 Discontinued 09-06-2012

 

The limited availability, discontinued and terminated dates are dependent on the software last released with the specific client version.

 

Milestone Mobile

VersionCurrent statusGeneral availability
2014 General availability 05-21-2014
2013 R2 Limited availability 10-07-2013
2013 Limited availability 05-21-2013
2.0 Discontinued* 09-06-2012
1.1 Discontinued* 03-08-2012
1.0 for iOS Discontinued* 02-13-2012
1.0 for Android Discontinued* 12-01-2011

Please note that this product was formerly known as XProtect Mobile.

The limited availability, discontinued and terminated dates are dependent on the software last released with the specific client version.

 

*This product versions holds the status discontinued, with the exception that the software is no longer available on Milestone's website

 

XProtect® Remote Client

VersionCurrent statusGeneral availability
3.8
Discontinued 03-08-2012
3.7 Discontinued 07-07-2011

 

The limited availability, discontinued and terminated dates are dependent on the software last released with the specific client version.

 

 

Milestone XProtect IP video management software

Please note all dates stated are in U.S. format.

In general all Milestone video management software products have limited availability three months after the availability of a new version of the same or substituting product. If a new version isn't released, product will have limited availability a year after the general availability date. Milestone guarantees the that any released XProtect VMS product will be available for minimum four years, where the products become discontinued three years after the general availability date and terminated four years after the general availability date. Milestone may decide to prolong the life span of a product on its own discretions.

 

XProtect® Corporate

VersionCurrent statusGeneral availabilityLimited availabilityDiscontinuedTerminated
2014 General availability 05-21-2014 -- 05-21-2017 05-21-2018
2013 R2 Limited availability 11-07-2013 08-21-2014 11-07-2016 11-07-2017
2013 Limited availability 05-21-2013 02-07-2014 05-21-2016 05-21-2017
5.0 Discontinued 03-28-2012 08-21-2013 03-28-2014 03-28-2015
4.1 Discontinued 10-17-2011 06-28-2012 10-17-2013 10-17-2014

 

Previous versions of XProtect Corporate have been terminated. For more information about how to upgrade, please contact Milestone.

 

XProtect® Expert

VersionCurrent statusGeneral availabilityLimited availabilityDiscontinuedTerminated
2014 General availability 05-21-2014 -- 05-21-2017 05-21-2018
2013 R2 Limited availbility 11-07-2013 08-21-2014 11-07-2016 11-07-2017
2013 Limited availability 05-21-2013 02-07-2014 05-21-2016 05-21-2017

 

XProtect® Enterprise

VersionCurrent statusGeneral availabilityLimited availabilityDiscontinuedTerminated
2014 General availability 05-21-2014 -- 05-21-2017 05-21-2018
2013 Limited availability 10-07-2013 08-21-2014 10-07-2016 10-07-2017
8.1 Limited availability 09-06-2012 01-07-2014 09-06-2015 09-06-2016
8.0 Limited availability 07-07-2011 12-06-2012 07-07-2014 07-07-2015

 

Previous versions of XProtect Enterprise have been terminated. For more information about how to upgrade, please contact Milestone.

 

XProtect® Professional

VersionCurrent statusGeneral availabilityLimited availabilityDiscontinuedTerminated
2014 General availability 05-21-2014 -- 05-21-2017 05-21-2018
2013 Limited availability 10-07-2013 08-21-2014 10-07-2016 10-07-2017
8.1 Limited availability 09-06-2012 01-07-2014 09-06-2015 09-06-2016
8.0 Limited availability 09-15-2011 12-06-2012 09-15-2014 09-15-2015
7.0 Discontinued 06-22-2010 12-15-2011 06-22-2013 06-22-2014

 

Previous versions of XProtect Professional have been terminated. Please contact Milestone for more information on how to upgrade.

 

XProtect® Express

VersionCurrent statusGeneral availabilityLimited availabilityDiscontinuedTerminated
2014 General availability 05-21-2014 -- 05-21-2017 05-21-2018
2013 Limited availability 10-07-2013 08-21-2014 10-07-2016 10-07-2017
1.1 Limited availability 09-06-2012 01-07-2014 09-06-2015 09-06-2016
1.0 Limited availability 09-15-2011 12-06-2012 09-15-2014 09-15-2015

 

XProtect® NVR

VersionCurrent statusGeneral availabilityLimited availabilityDiscontinuedTerminated
1.0 Discontinued 03-02-2012 -- 07-11-2012 03-02-2016
2.0 Discontinued 07-11-2012 07-11-2013 04-16-2014 07-11-2016

The software preloaded on this product is not available for download on Milestone's website.

 

XProtect® NVR Special Edition

VersionCurrent statusGeneral availabilityLimited availabilityDiscontinuedTerminated
1.0 General availability
07-01-2013 -
-
-

The software preloaded on this product is not available for download on Milestone's website.

 

XProtect® Essential

VersionCurrent statusGeneral availabilityLimited availabilityDiscontinuedTerminated
2014 General availability 05-21-2014 -- 05-21-2017 05-21-2018
2013 Limited availability 10-07-2013 08-21-2014 10-07-2016 10-07-2017
2.1 Limited availability 09-06-2012 01-07-2014 09-06-2015 09-06-2016
2.0 Limited availability 09-15-2011 12-06-2012 09-15-2014 09-15-2015
1.0 Discontinued 06-22-2010 12-15-2011 06-22-2013 06-22-2014

 

XProtect® Essential NVR

VersionCurrent statusGeneral availabilityLimited availabilityDiscontinuedTerminated
1.0 Discontinued 04-14-2011 N/A 03-03-2012 04-14-2015

 

XProtect® Go

VersionCurrent statusDate
2014 General availability 05-21-2014
2013(2.5b)
Discontinued* 10-07-2013
2.1 Discontinued* 09-06-2012
2.0 Discontinued* 9-15-2011

XProtect Go is a free product with licenses issued during registration. Licenses are valid for one year and can only be issued for the current available product. In order to continue to use the product, users may need to update to a newer version when their one-year license expires.

Previous versions of XProtect Go have been terminated. To upgrade to the newest version, please redownload the software.

*These product versions hold the status discontinued, with the exception that the software is no longer available on the Milestone website

 

 

Milestone XProtect add-on products

Please note all dates stated are in U.S. format.

XProtect® Access Control Module

VersionCurrent statusGeneral availabilityLimited availabilityDiscontinuedTerminated
2014 General availability 05-21-2014 -- 05-21-2017 05-21-2018
2013 Limited availability 10-07-2013 08-21-2014 10-07-2016 10-07-2017

 

Previous versions of XProtect Analytics have been terminated. For more information, please contact Milestone.

 

XProtect® Analytics

VersionCurrent statusGeneral availabilityLimited availabilityDiscontinuedTerminated
2.2 General availability 09-02-2011 -- 09-02-2014 09-02-2015

 

Previous versions of XProtect Analytics have been terminated. For more information, please contact Milestone.

 

XProtect® Analytics Agent Vi Plug-in

VersionCurrent statusGeneral availabilityLimited availabilityDiscontinuedTerminated
2.2 General availability 09-02-2011 -- 09-02-2014 09-02-2015

 

Previous versions of XProtect Analytics Agenti Vi Plugin have been terminated. For more information, please contact Milestone.

 

XProtect® Analytics Bosch Plugin

VersionCurrent statusGeneral availabilityLimited availabilityDiscontinuedTerminated
2.2 General availability 09-02-2011 -- 09-02-2014 09-02-2015

 

Previous versions of XProtect Analytics Bosch Plugin have been terminated. For more information, please contact Milestone.

 

XProtect® Analytics Generic VA Plug-in

VersionCurrent statusGeneral availabilityLimited availabilityDiscontinuedTerminated
2.2 General availability 09-02-2011 -- 09-02-2014 09-02-2015

 

Previous versions of XProtect Analytics Generic VA Plugin have been terminated. For more information, please contact Milestone.

 

XProtect® Analytics LPR Plug-in

VersionCurrent statusGeneral availabilityLimited availabilityDiscontinuedTerminated
2.2 General availability 09-02-2011 -- 09-02-2014 09-02-2015

 

Previous versions of XProtect Analytics LPR plugin have been terminated. For more information, please contact Milestone.

 

XProtect® Screen Recorder

VersionCurrent statusGeneral availabilityLimited availabilityDisconinutedTerminated
1.5 General availability 09-06-2012  09-06-2016  09-06-2017  09-06-2018
1.0 Limited availability 03-25-2011 12-06-2012 03-25-2014 03-25-2015

 

XProtect® Smart Wall

VersionCurrent statusGeneral availabilityLimited availabilityDiscontinuedTerminated
2014 General availability 05-21-2015   05-21-2017 05-21-2018
2013 Limited availability 11-07-2013 08-21-2014 11-07-2016 11-07-2017
1.0 Discontinued 09-16-2009 12-06-2013 02-16-2014 09-16-2014

 

XProtect® Transact

VersionCurrent statusGeneral availabilityLimited availabilityDiscontinuedTerminated
2.5 General Available 11-22-2007 -- 11-22-2016 11-22-2017

 

Previous versions of XProtect Transact have been terminated. For more information, please contact Milestone.

 

Milestone Utilities

Please note all dates stated are in U.S. format.

Software Manager

VersionCurrent statusGeneral availabilityLimited availabilityDiscontinuedTerminated
1.5 General availability
09-06-2012 09-06-2015 09-06-2016 09-06-2017

 

System Watch

VersionCurrent statusGeneral availabilityLimited availabilityDiscontinuedTerminated
1.0 Limited availability
09-06-2012 09-06-2013 09-06-2015 09-06-2016

 

Terminated products

Please note all dates stated are in U.S. format.

Terminated products

Product NameTerminated
Surveillance LITE 1.x 01-04-2003
Surveillance PRO 1.x 01-11-2003
Surveillance XXV 2.x 01-12-2004
Surveillance XXV 3.x 01-08-2005
XProtect Entry 1.3 01-12-2005
XProtect Business 3.x 01-05-2007
Advanced Remote Client 1.1 01-07-2008
XProtect Basis 4.0 31-12-2008
XProtect Basis + 6.5 11-21-2012
XProtect Matrix 11-21-2012
XProtect PDA Client 05-21-2013
XProtect Central 07-01-2014