Milestone’s XProtect® products have a lifecycle with four stages: general availability, limited availability, discontinued and terminated. For more information on the details of each stage please see the chart below.
Milestone Product Lifecycle
| | General Availability | Limited Availabiltiy | Discontinued | Terminated |
| Product available for new sale through partners |
Yes |
No |
No |
No |
| Product available for extension sale through partners |
Yes |
Yes |
No |
No |
|
Product resources and specifications available on Milestone website
|
Yes |
No |
No |
No |
|
Product documentation and manuals available on Milestone website
|
Yes |
Yes |
Yes |
No |
|
Software available on Milestone website
|
Yes |
Yes |
Yes |
No |
|
Free online Self-Help support resources
|
Yes |
Yes |
Yes |
No |
|
Free support1 via phone and web form
|
Yes |
Yes |
No |
No |
|
Priority support (paid) services2
|
Yes |
Yes |
No |
No |
|
Service releases fixing relevant bugs
|
Yes |
No |
No |
No |
|
Operation-critical hotfixes
|
Yes |
Yes |
No |
No |
1 Partner support option: Help-Desk
2 Partner support option: Enhanced Support
Please note: The information contained below represents the current status of Milestone products as of the indicated date. This information shall not be construed as a legally binding commitment, but rather as information subject to change occasionally, without prior notice. Milestone makes no warranties, express, implied, or statuatory, by posting the document or about the information in the document.
Milestone XProtect clients
| Version | Current status | General availability |
| 7 |
General availability |
03-28-2012 |
| 6 |
General availability |
10-17-2011 |
| 5.5 |
Limited availability |
01-05-2011 |
| 5 |
Discontinued |
02-18-2010 |
| 4 |
Discontinued |
09-16-2009 |
The limited availability, discontinued and terminated dates are dependent on the software last released with the specific client version. Previous versions of XProtect Smart Client have been terminated. Visit the Milestone Download Center to upgrade to the latest version of the XProtect Smart Client.
| Version | Current status | General availability |
| 1 |
General availability |
09-06-2012 |
The limited availability, discontinued and terminated dates are dependent on the software last released with the specific client version.
| Version | Current status | General availability |
| 2.0 |
General availability |
09-06-2012 |
| 1.1 |
Discontinued* |
03-08-2012 |
| 1.0 for iOS |
Discontinued* |
02-13-2012 |
| 1.0 for Android |
Discontinued* |
12-01-2011 |
Please note that this product was formerly known as XProtect Mobile.
The limited availability, discontinued and terminated dates are dependent on the software last released with the specific client version.
*This product versions holds the status discontinued, with the exception that the software is no longer available on Milestone's website
IOS is a trademark or registered trademark of Cisco in the U.S. and other countries and is used under license.
Android is a trademark of Google Inc.
| Version | Current status | General availability |
3.8
|
General availability |
03-08-2012 |
| 3.7 |
Limited availability
|
07-07-2011 |
| 3.6 |
Discontinued |
09-16-2009 |
| 3.5 |
Discontinued |
22-01-2008 |
The limited availability, discontinued and terminated dates are dependent on the software last released with the specific client version.
| Version | Current status | General availability |
| 1.0 |
Discontinued |
12-07-2004 |
The limited availability, discontinued and terminated dates are dependent on the software last released with the specific client version.
Milestone XProtect IP video management software
In general all Milestone video management software products have limited availability three months after the availability of a new version of the same or substituting product. If a new version isn't released, product will have limited availability a year after the general availability date. Milestone guarantees the that any released XProtect VMS product will be available for minimum four years, where the products become discontinued three years after the general availability date and terminated four years after the general availability date. Milestone may decide to prolong the life span of a product on its own discretions.
| Version | Current status | General availability | Limited availability | Discontinued | Terminated |
| 5.0 |
General availability |
03-28-2012 |
-- |
03-28-2014 |
03-28-2015 |
| 4.1 |
Limited availability |
10-17-2011 |
06-28-2012 |
10-17-2013 |
10-17-2014 |
| 4.0 |
Limited availability |
01-05-2011 |
01-17-2012 |
01-05-2013 |
01-05-2014 |
| 3.1 |
Discontinued |
02-18-2010 |
04-05-2011 |
02-18-2012 |
02-18-2013 |
Previous versions of XProtect Corporate have been terminated. For more information about how to upgrade, please contact Milestone.
| Version | Current status | General availability | Limited availability | Discontinued | Terminated |
| 8.1 |
General availability |
09-06-2012 |
-- |
09-06-2015 |
09-06-2016 |
| 8.0 |
Limited availability |
07-07-2011 |
12-06-2012 |
07-07-2014 |
07-07-2015 |
| 7.0 |
Discontinued |
01-14-2010 |
10-07-2011 |
01-14-2013 |
01-14-2014 |
Previous versions of XProtect Enterprise have been terminated. For more information about how to upgrade, please contact Milestone.
| Version | Current status | General availability | Limited availability | Discontinued | Terminated |
| 8.1 |
General availability |
09-06-2012 |
-- |
09-06-2015 |
09-06-2016 |
| 8.0 |
Limited availability |
09-15-2011 |
12-06-2012 |
09-15-2014 |
09-15-2015 |
| 7.0 |
Limited availability |
06-22-2010 |
12-15-2011 |
06-22-2013 |
06-22-2014 |
Previous versions of XProtect Professional have been terminated. Please contact Milestone for more information on how to upgrade.
| Version | Current status | General availability | Limited availability | Discontinued | Terminated |
| 1.1 |
General availability |
09-06-2012 |
-- |
09-06-2015 |
09-06-2016 |
| 1.0 |
Limited availability |
09-15-2011 |
12-06-2012 |
09-15-2014 |
09-15-2015 |
| Version | Current status | General availability | Limited availability | Discontinued | Terminated |
| 1.0 |
Discontinued |
03-02-2012 |
-- |
07-11-2012 |
03-02-2016 |
| 2.0 |
General availability |
07-11-2012 |
07-11-2013 |
07-11-2015 |
07-11-2016 |
The software preloaded on this product is not available for download on Milestone's website.
| Version | Current status | General availability | Limited availability | Discontinued | Terminated |
| 2.1 |
General availability |
09-06-2012 |
-- |
09-06-2015 |
09-06-2016 |
| 2.0 |
Limited availability |
09-15-2011 |
12-06-2012 |
09-15-2014 |
09-15-2015 |
| 1.0 |
Limited availability |
06-22-2010 |
12-15-2011 |
06-22-2013 |
06-22-2014 |
| Version | Current status | General availability | Limited availability | Discontinued | Terminated |
| 1.0 |
Discontinued |
04-14-2011 |
N/A |
03-03-2012 |
04-14-2015 |
| Version | Current status | General availability | Limited availability | Discontinued | Terminated |
| 2.1 |
General availability |
09-06-2012 |
-- |
09-06-2015 |
09-06-2016 |
| 2.0 |
Limited availability |
9-15-2011 |
12-06-2012 |
9-15-2014 |
9-15-2015 |
Previous versions of XProtect Go have been terminated. To upgrade to the newest version, please redownload the software.
Milestone XProtect add-on products
| Version | Current status | General availability | Limited availability | Discontinued | Terminated |
| 2.2 |
General availability |
09-02-2011 |
-- |
09-02-2014 |
09-02-2015 |
| 2.1 |
Limited availability |
03-05-2010 |
12-02-2011 |
03-05-2013 |
03-05-2014 |
| 2.0 |
Discontinued |
12-09-2008 |
06-05-2010 |
12-09-2011 |
12-09-2012 |
Previous versions of XProtect Analytics have been terminated. For more information, please contact Milestone.
| Version | Current status | General availability | Limited availability | Discontinued | Terminated |
| 2.2 |
General availability |
09-02-2011 |
-- |
09-02-2014 |
09-02-2015 |
| 2.1 |
Limited availability |
03-05-2010 |
12-02-2011 |
03-05-2013 |
03-05-2014 |
| 2.0 |
Discontinued |
12-09-2008 |
06-05-2010 |
12-09-2011 |
12-09-2012 |
Previous versions of XProtect Analytics Agenti Vi Plugin have been terminated. For more information, please contact Milestone.
| Version | Current status | General availability | Limited availability | Discontinued | Terminated |
| 2.2 |
General availability |
09-02-2011 |
-- |
09-02-2014 |
09-02-2015 |
| 2.1 |
Limited availability |
03-05-2010 |
12-02-2011 |
03-05-2013 |
03-05-2014 |
| 2.0 |
Discontinued |
12-09-2008 |
06-05-2010 |
12-09-2011 |
12-09-2012 |
Previous versions of XProtect Analytics Bosch Plugin have been terminated. For more information, please contact Milestone.
| Version | Current status | General availability | Limited availability | Discontinued | Terminated |
| 2.2 |
General availability |
09-02-2011 |
-- |
09-02-2014 |
09-02-2015 |
| 2.1 |
Limited availability |
03-05-2010 |
12-02-2011 |
03-05-2013 |
03-05-2014 |
| 2.0 |
Discontinued |
12-09-2008 |
06-05-2010 |
12-09-2011 |
12-09-2012 |
Previous versions of XProtect Analytics Generic VA Plugin have been terminated. For more information, please contact Milestone.
| Version | Current status | General availability | Limited availability | Discontinued | Terminated |
| 2.2 |
General availability |
09-02-2011 |
-- |
09-02-2011 |
09-02-2011 |
| 2.1 |
Limited availability |
03-05-2010 |
12-02-2011 |
03-05-2013 |
03-05-2014 |
| 2.0 |
Discontinued |
12-09-2008 |
06-05-2010 |
12-09-2011 |
12-09-2012 |
Previous versions of XProtect Analytics LPR plugin have been terminated. For more information, please contact Milestone.
| Version | Current status | General availability | Limited availability | Discontinued | Terminated |
| 3.7 |
Limited availability |
04-19-2010 |
05-21-2013 |
07-01-2013 |
07-01-2014 |
| 3.6 |
Discontinued |
04-21-2009 |
07-19-2010 |
04-21-2012 |
04-21-2013 |
Previous versions of XProtect Central have been terminated. For more information, please contact Milestone.
21-05-2013
| Version | Current status | General availability | Limited availability | Discontinued | Terminated |
| 1.0 |
General availability |
02-06-2013 |
-- |
02-06-2015 |
02-06-2016 |
| Version | Current status | General availability | Limited availability | Discontinued | Terminated |
| 2.3 |
Discontinued |
11-21-2008 |
-- |
11-21-2011 |
11-21-2012 |
Previous versions of XProtect Matrix have been terminated. For more information, please contact Milestone.
| Version | Current status | General availability | Limited availability | Disconinuted | Terminated |
| 1.0 |
General availability |
03-25-2011 |
12-06-2012 |
03-25-2014 |
03-25-2015 |
| 1.5 |
General availability |
09-06-2012 |
09-06-2012 |
09-06-2015 |
09-06-2016 |
| Version | Current status | General availability | Limited availability | Discontinued | Terminated |
| 1.0 |
General availability |
09-16-2009 |
-- |
09-16-2013 |
09-16-2014 |
| Version | Current status | General availability | Limited availability | Discontinued | Terminated |
| 2.5 |
General Available |
11-22-2007 |
-- |
11-22-2014 |
11-22-2015 |
Previous versions of XProtect Transact have been terminated. For more information, please contact Milestone.
Milestone Utilities
| Version | Current status | General availability | Limited availability | Discontinued | Terminated |
| 1.5 |
General availability
|
09-06-2012 |
-- |
09-06-2015 |
09-06-2016 |
| Version | Current status | General availability | Limited availability | Discontinued | Terminated |
| 1.0 |
General availability
|
09-06-2012 |
-- |
09-06-2015 |
09-06-2016 |
Terminated products
| Product Name | Terminated |
| Surveillance LITE 1.x |
01-04-2003 |
| Surveillance PRO 1.x |
01-11-2003 |
| Surveillance XXV 2.x |
01-12-2004 |
| Surveillance XXV 3.x |
01-08-2005 |
| XProtect Entry 1.3 |
01-12-2005 |
| XProtect Business 3.x |
01-05-2007 |
| Advanced Remote Client 1.1 |
01-07-2008 |
| XProtect Basis 4.0 |
31-12-2008 |
| XProtect Basis + 6.5 |
11-21-2012 |